
Many individuals reported hassle with the Gmail app on Android.
James Martin/CNET
Google says it is resolved a problem that was inflicting Gmail and different Android apps to crash for some individuals on Monday. The issue apparently stemmed from a bug in a earlier model of Android System WebView, a system element that lets Android apps show internet content material.
To repair the problem, the tech large mentioned individuals ought to head to Google Play to replace Android System WebView and Google Chrome.
Listed here are the steps Google laid out:
1. Navigate to the Play Retailer app
2. Seek for Android System WebView
3. Choose the “Replace” possibility
4. Repeat these steps for Google Chrome
Issues with Gmail and different Android apps started to pop up on Monday afternoon and lasted roughly seven hours, based on Google’s standing dashboard for Gmail. Many individuals turned to Twitter and Reddit to report hassle with Android apps crashing, together with Samsung and Pixel telephone homeowners.
See additionally: 7 hidden Gmail options which may even assist get you to inbox zero
“We apologize for the inconvenience and thanks in your endurance and continued help,” Google mentioned within the ultimate replace on its Gmail standing dashboard. “Please relaxation assured that system reliability is a prime precedence at Google, and we’re making steady enhancements to make our techniques higher.”
Whereas Google was fixing the issue, some individuals discovered that uninstalling the buggy model of WebView supplied a short lived answer. Samsung’s support account on Twitter even prompt individuals take that step.
Hello! Thanks for bringing this to our consideration. Please take away the Webview Replace after which restart the telephone. Listed here are the steps: Go settings > apps > faucet the three dots within the prime proper nook > present system apps > seek for Android System WebView > choose Uninstall updates. ^Nina
— Samsung Help US (@SamsungSupport) March 22, 2021
For those who used this workaround whereas ready for Google to repair the issue, you must reinstall WebView to revive full performance to your telephone, in addition to updating Chrome. Protecting apps up to date is vital so as to get the most recent safety fixes.