Google says it is resolved a problem that was inflicting Gmail and different Android apps to crash for some individuals on Monday. The issue apparently stemmed from a bug in a earlier model of Android System WebView, a system part that lets Android apps show internet content material.
To repair the problem, the tech big stated individuals ought to head to Google Play to replace Android System WebView and Google Chrome.
Listed here are the steps Google laid out:
1. Navigate to the Play Retailer app
2. Seek for Android System WebView
3. Choose the “Replace” possibility
4. Repeat these steps for Google Chrome
Issues with Gmail and different Android apps started to pop up on Monday afternoon and lasted roughly seven hours, in keeping with Google’s standing dashboard for Gmail. Many individuals turned to Twitter and Reddit to report bother with Android apps crashing, together with Samsung and Pixel cellphone house owners.
“We apologize for the inconvenience and thanks to your persistence and continued help,” Google stated within the ultimate replace on its Gmail standing dashboard. “Please relaxation assured that system reliability is a prime precedence at Google, and we’re making steady enhancements to make our methods higher.”
Whereas Google was fixing the issue, some individuals discovered that uninstalling the buggy model of WebView offered a brief resolution. Samsung’s support account on Twitter even advised individuals take that step.
When you used this workaround whereas ready for Google to repair the issue, you must reinstall WebView to revive full performance to your cellphone, in addition to updating Chrome. Preserving apps up to date is vital in an effort to.